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Holidays in Obertauern

FAQ

A

  • Après-Ski & Nightlife
    Obertauern is famous, not just for skiing on the "Tauernrunde", but also for its exciting "hut culture". The occasional refreshment stop at one of the local "watering holes" is a must. Since this can often last late into the night, please take your room keys with you in the evening, since the hotel doors are locked for security purposes after 8 p.m.
  • Automobile Repair
    Repair shops for various automobile manufacturers are located in Mauterndorf and Radstadt. Please ask at the reception and we will recommend the people who best meet your needs.

B

  • Bathrobes
    can be borrowed during your stay for an additional charge
  • Banks and ATMs
    Branches of the Raiffeisenbank are located in town, with the nearest ATMs at the main Skiworld store or at the Freudenhaus
  • Beauty
    Let yourself relax completely at our nearby beauty salons: "Schönheitsfarm Elysium", "Salon Struwelgitte" and "Haarscharf bei Martina"
  • Bar
    Open daily until 9 p.m.
  • Breakfast
    Enjoy breakfast with us between 7:30 and 10 a.m.

C

  • Café
    Whether at our own Turmstub’n Café or in the neighborhood, Austria's world-famous pastries are just waiting for you to enjoy
  • Check-In/Check-Out
    Please plan to arrive between 1 and 8 p.m. Check-out is by 10 a.m. 
  • Credit Cards
    You are welcome to pay in cash, with your EC-/bank card, or by VISA or MasterCard.
  • Children
    The youngsters are also more than welcome here. For pricing information, please consult our price list.
  • Cinema
    The nearest cinemas are located in St. Johann or in Salzburg
  • Cancellation
    For guaranteed reservations, in the event of delayed arrival or premature departure we do charge the full room price.
    In addition, your reservations will be handled in accordance with "General Terms & Conditions of the Austrian Hotel Industry

D

  • Documents – Copies – Faxes
    If you have urgent business matters to take care of, we are glad to help. Please stop by the reception if you need to make copies, print something off or send a fax
  • Dinner
    In our restaurant we offer small snacks including sandwiches, pizza, toast, soups. Numerous restaurants are located close by. We would be happy to take care of reservations for you - simply let the reception know what you need
  • Doctor & Pharmacy
    Dr. Aufmesser is located at the Passhöhe (Tel.: 0043 6456 7298)
  • Drinks
    can be bought at our bar. Food and drinks which you have brought with you are only permitted in your hotel room.
  • Dogs
    are welcome by arrangement for an additional fee.

E

  • Electrical Current
    220 Volts
  • Entertainment
    Everything is within walking distance of our hotel - whether skiing, shopping, eating out or partying, ………. Great entertainment is a big deal here in Obertauern!

F

  • Feedback
    We would be delighted, if you would take a few minutes to summarize your impressions of our hotel in a personal rating

     

G

  • Garage
    You are welcome to book a parking space in our underground garage for an additional Euro 8 per day.

H

  • Hotel Bill
    Please settle your hotel bill by 5:30 p.m. of the day prior to departure. This will save you long waits on the day you leave.
  • Holiday Cancellation Insurance
    We strongly recommend a holiday cancellation insurance.

I

  • Internet
    Free WiFi access is available throughout the hotel.

L

  • Lift Tickets
    are available at the Plattenkarbahn or the Gamsleiten valley station.
  • Latest News
    Ask for the latest news while you are here, or follow us on Facebook

M

  • Massage
    at "Massage-Fachinstitut Christian Mayrhofer" or "Schönheitsfarm Elysium"
  • Mobile Phone Use at the Hotel
    Please refrain from making phone calls while you are in our restaurant or wellness area.
  • Messages and Post
    Incoming post will be left for you at the reception desk, while messages will be given to you in person.

O

  • Obertauern
    A complete overview of news and events from Obertauern can be found online at www.obertauern.com

P

  • Parking
    We have free parking available to you right outside our front door.
  • Post Office
    A post-office partner is located at the Obertauern Tourist Office. However, if you have added the correct postage to your letters or post cards, we will be happy to deliver them to the post office for you.
  • Postcards
    and stamps are available in town. If you have already added the correct postage, please feel free to drop off your letters or postcards at the reception desk - we will then take them to the post office for you.
  • Petrol Station
    The nearest petrol stations are in Radstadt (ca. 20 km) and Tweng (ca. 8km)

R

  • Room Keys
    Upon departure, please leave your room keys at the reception! In the event of loss, we will be obliged to charge Euro 40.

S

  • Ski School
    In-house ski school - simply ask for details at the reception.
  • Ski Rentals
    Further information as well as coupons are available at the reception.
  • Snow Conditions
    Obertauern, the place snow calls "home"! A sense of responsibility and respect for nature are vital for uninterrupted skiing enjoyment. Please check out the latest weather conditions locally, and always avoid riding on unsecured pistes. Appropriate winter equipment and possibly snow chains are needed for cars between November and April.
  • Ski Cellar
    An access code is required.
    Stands for skis as well as boot dryers are available.

T

  • Telephone
    Your charges for telephone calls will be added to your hotel bill. Our hotel's phone number, for calls from within Austria, is: 06456 7258;
    Our phone number for international calls is: 0043 6456 7258
    Our fax number for Austria: 06456 7258 4
    Our fax number from abroad: 0043 6456 7258 4
  • Transfers
    If you arrive by bus, train or air, we recommend booking a relaxing transfer.
  • Towels
    We also do our best to be as kind as possible on the environment. That includes avoiding unnecessary laundry whenever possible. You decide for yourself: towels left in the shower/bathtub or on the floor mean "please change", while towels left on the towel rail mean "I would like to use them one more time." Sauna towels can be found in the wellness area.

W

  • Weather
    We always post the latest weather forecast at the hotel.
  • Wellness Area
    Our wellness area is located right next to the reception, and is open for you to enjoy free of charge between 3 and 8 p.m. This area is a designated quiet & relaxation zone!
  • Worship Services
    Sundays and national holidays at 5 p.m. 
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